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January 21, 2021

How should companies plan for IT disaster recovery outsourcing according to IT Compliance?

In times of disasters, a company’s operations may be majorly impacted, leading to the loss of critical data, customers, revenue, productivity, or worse- the entire business. To ensure the company’s business survival after an unexpected data-loss event, one should always invest in an excellent disaster recovery strategy.

Traditionally, companies will draft their in-house backup and disaster recovery strategy to secure their data and applications from the interference of third parties. However, not all companies have a team of dedicated IT professionals to do so, and choosing to outsource your data storage recovery may have its appeal.

What is Disaster Recovery Outsourcing?

Disaster recovery outsourcing, or also known as Disaster Recovery as a Service (DRaaS), is a third-party service that uses cloud computing resources to protect a business’s data and applications from disruptions caused by a disaster. A comprehensive DRaaS solution can perform a variety of data protection activities such as backups, replication, failover, and failback.

Most Singapore IT outsourcing services like DRaaS providers typically offer a stable pricing policy, making it easier for companies to plan for a disaster recovery strategy budget. Moreover, enlisting the support of an experienced IT outsourcing company can help companies solve even the most challenging data protection tasks with quicker recovery time achieved.

Choosing the right IT outsourcing partner

Deciding to outsource your backup and data storage recovery process requires careful consideration and evaluation of various factors. Here are some points that companies should consider before approaching DRaaS providers.

Establishing your RTO and RPO

In planning for disaster recovery and continuity, there are two key metrics that should be considered - Recovery Time Objective (RTO) and Recovery Point Objective (RPO). 

RTO refers to the duration of time it should take to restore all applications and systems after the disaster. When establishing RTO, one should consider:

  • How much downtime can the business afford?
  • What is the budget for restoring affected applications and systems?
  • What does the service need to implement for a full restoration?

On the other hand, RPO refers to the point in time in the past to which the company will recover the data. How much data being retained determines how far the recovery can rollback. When establishing RPO, one should consider:

  • How often does the business update critical data?
  • How often are backups being conducted?

Having a well-defined RTO and RPO not only decreases the ill effects of downtime but also helps the company and the IT outsourcing SG partner effectively manage the disaster.

Stating the objectives

It is important for companies to consider what they hope to achieve through IT outsourcing. This could include reducing the pressures placed upon their own internal IT teams or creating a more efficient and secure strategy to safeguard their business data against future setbacks.

Managing expectations

When finding the right IT outsourcing company partner, companies should always understand and clarify the sort of relationship they wish to have with the third-party. This includes managing expectations from the start so that the latter will be able to deliver the required amount of support as requested of them.

Why is NEX CorporateIT the right data recovery service provider for you?

At NEX CorporateIT, we understand that the loss of data is a serious matter for any business. This is why we will leverage our seasoned IT experts’ in-depth recovery experience to recover your vital data no matter how challenging it is. 

With our comprehensive data recovery solutions, your critical data will be backed up and you can continue working even in the event of a disruption.